I joined Brethertons in February 2013, and have a background in the operational outsourced business processing arena. I have experience in both the private and public sector across both client management and operational delivery.
I have many years of experience in the areas of operational delivery, client development and people management.
I am a driven and focused to coach, develop and motivate individuals to exceed their own and company objectives.
I am really passionate about ‘making a difference’ through client satisfaction and I am responsible for:
Client management: scoping and delivery to SLA.
Proven track record in client retention & growth.
Business development – both new and existing client base.
Implementation and on boarding of new business, forging partnerships with all stakeholders.