I am responsible for recognising all opportunities and making recommendations to continuously improve on our support service standards, business processes, practices, and procedures and assist the business in the development and implementation of our corporate strategy at Brethertons.
I work closely with the Partnership Board and our internal stakeholders within the Operational and Legal Services teams, to ensure smooth delivery of all day-to-day support needs across our regional offices.
I have been with Brethertons since January 2014 and have been in my current position as Partner and Head of Legal Support since April 2019.
My role includes people and workflow management, supplier management, shared services management, business partnering models, building management, multi-channel delivery, continuous improvement, and project management.
I have been managing people for over 35 years and have held senior operational management roles for the past 30 years. I am one of a number Brethertons Mental Health First Aiders have been since 2019.