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Partner and Head of Family Law, Rugby
I head up the Property Management & Commercial Recoveries teams, the largest group in the firm. The property management team deals with the collection of service charge and ground rent arrears, for its national customer base, acting for some of the largest companies in the sector. The commercial recoveries team is where you can instruct us to recover your debts using either the Courts, Mediation or Insolvency Procedures.
I’ve got many years of experience in the areas of operational delivery, customer development and people management. I work hard to coach, develop and motivate individuals in my team to exceed their own and company objectives.
I have honed my skills in both the commercial and public sectors, both in customer management and operational delivery. One of my strengths is in scoping and delivering projects to Service Level Agreements (SLA) and I have a proven track record in customer retention & growth.
When I’m not working, I love to travel, particularly to the Far East. I also like socialising and especially enjoy good food and wine with friends and family! At weekends, I like to go out with my husband, riding pillion on his Harley Davidson.
Head of Practice Area - Property