We care passionately about every customer we help
Partner and Head of Family Law, Rugby
Our customers are the most important people in all that we do
Head of Practice Area - Serious Injuries
In a spinal cord injury claim where liability is denied and we cannot secure an interim payment quickly, you may still need, and be entitled to, claim state benefits as a result of your injury.
Such an injury brings changes not only for the injured party but also for their family and friends – it can impact on their ability to work – and often evolves in such a way that their need for and entitlement to benefits can be overlooked. Claiming benefits can be complex and time-consuming - there may be delays, it’s all very bureaucratic and often there’s a complete lack of awareness.
We have partnered with the team at Oxfordshire Welfare Rights to bridge the apparent gap in the system where accessing benefits is concerned. Their expertise in assisting people who, though not claiming, may be entitled to benefits – benefits that can make a huge practical difference to them and their family – is being very well received by our customers and their families.
Of course, it may well be that their situation cannot be improved upon, but just as often a review of their situation reveals that progress might be achieved using a different approach. Often, just undertaking the review helps everyone involved gain a better understanding of how the benefits system operates and can be helpful to customers and their families.
We help people from all over the country and the Oxfordshire Welfare Rights team are able to work with us on all those cases. The scheme is also one we make more widely available, to customers from across the firm and not just to those we are helping with spinal injury compensation claims.
Seven out of ten people who suffer a spinal cord injury do not have grounds to make a compensation claim and yet their need for this sort of service is possibly even greater than those who do have a claim. We want to help.