RUGBY Offices

Private Client Department, Address: 16 Church Street, RUGBY, CV21 3PW, Telephone: + 44 (0) 1788 579 579, Fax: +44 (0) 1788 570 949

Conveyancing Department, Address: 26 Regent Street, RUGBY, CV21 2PS, Telephone: + 44 (0) 1788 551 611, Fax: + 44 (0) 1788 551 597

Commercial/ Wills, Trusts & Probate Departments, Address: The Robbins Building, 25 Albert Street, RUGBY, CV21 2SD, Telephone: + 44 (0) 1788 579 579, Fax: + 44 (0) 1788 552 888

LONDON Offices

2nd Floor Berkeley Square House, Berkeley Square, London, W1J 6BD, Telephone enquiries: +44 (0) 2078876590, Fax number: +44 (0) 207 8876001


Strathmore House, Waterperry Court, Middleton Road, BANBURY, OX16 4QD, General Telephone enquires: + 44 (0) 1295 270999

How do we differentiate our client service and what’s so exceptional about it?

We take client service seriously. Our approach is to provide you with efficient, quality legal advice and services, with a high degree of personal attention.  We aim to provide this at a fair cost.

Our service standards are integrated across the firm, as illustrated in our Client Relationship Process. We aspire to  our ‘Ten Golden Rules’ of client service and we provide training and personal  development to keep our professionals at the top of their game.  Our firm operates a structured reward scheme for staff who excel at client service and we think that this gives us the edge.

‘Ten Golden Rules’ of Exceptional Client Service at Brethertons LLP

Personal Attributes for all staff to demonstrate:

  • POLITENESS                                     
  • LISTENING SKILLS                           
  • CARE
  • RESPECT                                            

Commercial Attributes for all staff to demonstrate:

  • EFFICIENCY OF SERVICE                
  • MAKING TIME                                 

At Brethertons LLP, we believe that client service is paramount.  In our recent Client Survey Questionnaire, 94% of the clients who took part told us that they would definitely use us again, and this is indicative of our client base, where many clients return to us again and again for all their legal needs, and regularly recommend us to their friends and colleagues.

Don’t take our word for it – throughout this site you will see quotes and testimonials from satisfied clients. 

Disability and this website


Legal 500

Recommended us for Agriculture and Estates, Corporate & Commercial, IP & IT and Personal Injury: Claimant (Spinal Injury SpecialistsHead and Brain InjuryCommercial Litigation, Commercial Property, Debt Recovery, Employment, Family and Wills, Tax and Trusts.

Debt Recovery is ranked in the Top 4 of firms in the South East Region.

We are 1 of only 40 firms instructed by the government to represent parents in International Child Abduction cases. In case of emergencies out of hours please feel free to call Simon Craddock on 07967471779  Gemma Kelsey on 07970 872072 or Kim Lehal on 07972621070.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More
Privacy & Cookies Policy